Contact Us




Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


For customer support or assistance:


We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Your Online Computer Shop customers may also use our telephone support center 207-808-1048 to contact a service representative during regular business hours.

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people. Please feel free to email us with any Computer, Networking or How Do I… Questions. We want to be responsive to your questions and issues. If you are submitting a technical support question or problem please be as detailed as possible. Please help us by including the exact error message or screenshot and a detailed description of your problem. We look forward to helping you and reading your comments.

You can access our
Online Form here.


Live Customer Care Center


Monday to Friday 8:00am to 8:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day

Snail Mail:

Send your inquiries to:

  • Your Online Computer Shoppe
  • Attention: Customer Care Center
  • 43 East Blvd
  • PO Box 383
  • Onset, Massachusetts 02558